Frequently Asked Questions
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I use the United States Postal Service for all shipping.
Stickers, by default, will ship globally via envelope and stamp with no tracking information. This is to keep costs as low as possible for all.
Patches and books will ship via USPS First Class Mail with tracking, in a bubble mailer.
If you are in need of additional shipping options (priority, rush, signature on delivery etc.), please email me at contact@zonksillustration.com PRIOR TO MAKING YOUR PURCHASE.
As of 1 December 2024, international shipping will no longer be available due to new VAT regulations taking effect in January 2025. We hope to be able to offer international shipping in the future.
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In-Stock items
Orders will ship within 5 business days of being placed.
Pre-sale items
items will be fulfilled in accordance with the timeline located in the item description. Additional information (unforseen delays, production updates etc.) will be provided via email prior to fulfillment.
Orders with a combination of presale and in-stock items will be fulfilled once all items are ready to ship. If you would like to receive in-stock items, please split your order.
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Please contact me via contact@zonksillustration.com as soon as possible after noticing any errors in your shipping information. If the package is still in my possession, I will be happy to change the information.
Unfortunately, I am unable to change information if the item has been dropped off/ received by the mail carrier.
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I strive to produce and deliver the highest quality items to you! I inspect my products under a 4000K temperature lamp, with 100% Brightness, approximately 16” away (around arms length).
Sometimes, production errors can cause visible deficiencies in certain items, and I have decided to give you the option to purchase these at a discounted rate. Please note the following grades below:
A Grade/Standard Quality
Unless otherwise noted, all items for sale in my shop are A grade/standard quality. These will have no notable defects and are in line with my expected standards for presentation.
B Grade/Standard Quality
These items have noticable flaws during inspections, but are still acceptable for use.
Dust or tiny air gaps between layers of vinyl.
Noticable scratches on the surface of the vinyl
Off-set cuts from the cutting process. White borders may be inconsisent around the edges, but do not cut into the design.
Small inconsistencies in color of the sticker
I offer these at discounted prices and they are clearly labeled when making your selection.
C Grade/ Free Grade
Significant flaws in the printing or inconsistencies in the color of the sticker
Offset cuts that intrude into the design of the sticker.
I do not sell C Grade stickers, but occassionally will add them for free to an order.